This page explains what information Playgames.dk collects, how we use it, which cookies may be set when you visit the site, and how you can contact us if you have questions about your data.
Quick overview
- We use your information to process orders, deliver products, answer questions and comply with applicable law.
- We only send newsletters or offers if you have actively consented, and you can opt out at any time.
- We use cookies and statistics tools to improve the webshop and understand traffic and usage patterns.
- You can request access, correction or deletion of your data by contacting kundecenter@playgames.dk.
How we use your information
We process personal information in connection with order fulfillment, delivery, customer service, follow-up emails and compliance with applicable legal obligations.
If you have explicitly consented, we may also use your email address and previous purchases to send newsletters, offers and relevant product information. You can unsubscribe at any time by contacting kundecenter@playgames.dk or by managing your preferences in "My account".
We also use aggregated statistics about traffic, purchases and on-site behaviour to improve the webshop and the overall customer experience.
Information we collect
When you visit Playgames.dk
- Which pages you visit and when
- Your browser type
- Your device type
- Your approximate geographic location
When you create an account or place an order
- Your email address, which is also used as your username
- Order and purchase information needed to deliver your digital products and provide support
- Your IP address, which we use to help prevent payment fraud
If you create an account, your password is stored in encrypted form. Data transmitted between you and the website is sent over an encrypted connection.
Sharing information with third parties
To run the webshop and deliver a good customer experience, we may share a limited amount of information with selected third parties:
- Meta/Facebook: email address data may be used for more relevant marketing on Facebook if you have consented and you use the same email address for your Facebook account.
- Public authorities: information may be disclosed if we are legally required to do so.
- Business partners or lenders: only when needed to investigate fraud, identity misuse or similar issues.
Cookies and analytics
We use cookies to remember settings, improve functionality, compile statistics and support marketing activities. A cookie is a small text file stored on your computer, phone or similar device. Cookies do not contain harmful code such as viruses.
The website may set cookies from services such as Meta/Facebook, Google Analytics, Microsoft, Cookiebot, ViaBill and YouTube. These services help us measure traffic, manage consent, support secure transactions and understand how our content is used.
You can delete or block cookies in your browser settings at any time. If you have questions about cookies, please contact kundecenter@playgames.dk. Our full cookie declaration is available at the bottom of this page.
Your rights
You have the right to request access to the personal data we process about you. You can also object to the processing of your data, withdraw consent where processing is based on consent, and request that incorrect information is corrected or deleted.
If you want to complain about our processing of your personal data, you can contact us first at kundecenter@playgames.dk. You may also contact the Danish Data Protection Agency (Datatilsynet).
Contact details
Publisher and data controller
Unlimited Trading S.M.B.A.
Alpevej 17
7120 Vejle Øst
Phone: 71178998
Email: kundecenter@playgames.dk
Definitions
Browser: the program you use to access the internet, such as Google Chrome, Mozilla Firefox, Opera or Microsoft Edge.
IP address: the numeric address used to identify a device on the internet.
Cookie: a small text file that helps the webshop remember settings and improve your browsing experience.